About This Ticket

It has been impossible to import the demo content

by Lu7h0r / February 26, 2017, 2:28 am

Hi, I have performed the procedure as is as indicated in the documentation and the following scenarios occur:

1. it remains loading and then the import page is blank with the error "sure, you want to do this"
2. When I try to import the xml file again, it tells me that the media files already exist.

I go to the settings section and there is no page more than what is called "last entries"

Try uploading the xml file to the url anzancolombia.com/DemoContent.xml and from the theme panel, and I click the import button and nothing happens.

I'm very urgent to configure this website over the weekend and explored several options, such as reinstalling wordpress from 0 and it happens to me the same.

Thank you for your prompt cooperation.

 

Site: anzancolombia.com

Staff

Hi,

It seems that the issues with the maximum execution time and max file size to upload at your server. If you can share your admin credential our team will do the full process [ Demo Content Import and Page Setup ] for you. 

If you want to do it yourself, then first you ask your webhost to increase the maximum execution time and max upload file size, and then try it again.

 

Thanks and Regards

Tristup

He increased the runtime, and the attached and still same and import flat content, but the template does not look like shown in themeforest, what else should I do ???

Staff

Hi,

As we said before that we need wp-admin credentials, please provide us. Our expert team will look into it and do the same for you.

Thanks and Regards

OK

Staff

Hi,

Thanks, our expert team is looking into it. Will get back to you soon.

Thanks and Regards

Staff

Hi,

Our team has set the home page and other required settings. Please check once and let us know if you need any further help.

To change the Section in home page, just go through our documentation. 

Thanks and Regards
Tristup

Excellent, thank you very much, what was wrong? There would be some way to stay with the images if it is not too much trouble

Staff

Hi,

Great that helps you. You did almost everything, except that the menus to be selected as Home Page Section instead of Single Page. 

Expecting a 5 Star rating in themeforest.

Thanks and Regards
 

Staff

Hi,

Regarding the images and others please send what excatly you need on it.

Thanks and Regards
Tristup

Because basically I want it to be seen as it is in themeforest, so I'm just editing and removing what I do not like, and assuming that your template qualifies is excellent to the same as your attention

Staff

Hi,

We are really sorry to say you that the all the images you seen in demo are not included into the Theme Packages. 

You can have the images from below links :

Vivienne Gucwa: https://www.flickr.com/photos/vivnsect/
Dirrrible: http://dribbble.com/
Icon: http://roundicons.com/

Thanks and Regards

Tristup