About This Ticket

logo

by patrqw / October 6, 2018, 5:06 pm

Hi,

I purchased your theme, my e-mail address: caner.baser1@gmail.com but your site could not verify the license. can't change the logo, can you help me

image: https://ibb.co/gZJUZK

Staff

Hi,

Can you please share your details here, along the wp-admin credentials. 

We also offer you the Free Installation, to opt that we need FTP or CPanel along with your wp-admin details. 

Please send the details we will do it when we back at work on Monday. 

Thanks and Regards

Hi,

our current problem does not change the logo

and we don't want a backlink directed to you.

wp login

http://velatozdamar.com/magaza/wp-admin/

user: caner

pass: B@serdowN2367.


ftp info

server ip: 94.73.150.116

user: u8306122@diamood.com

pass: B@serdowN2367

Logo attached.

Best regards.

and where does the BOOK APPOINTMENT change from the top menu?

Staff

Hi,

I have changed the Logo please check. And also please check the screenshot from where I exactly changed the LOGO and you can change the Book Appointment Button.

Thanks and Regards

hi,

thank you. because I could not; wpbakery was not working properly. also I couldn't show the basket icon for the homepage. I'm having trouble for footer, I'm doing the same way but it hasn't changed.

best regards,

caner

Staff

Hi,

Per Page settings have the higher priorities on Theme Options, please check the page setting [ Footer Option ]

Thanks and Regards

hi,

"Add widget areas name", what are we writing here? 

I sent the attachment above. not working this way.

Staff

Hi,

It will create Widget Areas in Widget Menu so you can added widgets to that specific areas and can be called any where. 

Thanks and Regards

Hi,

I tried all the variations but I can not! Can you do it?

Regards

Staff

Can you please tell me what I need to do?

I can't change footer design. i can not do how did you describe to me.

 

Staff

Hi,

We are in holiday during Durga Puja festival, we will be back on work on next monday. Meanwhile you can mail me with the exact description of the work you are not able to implement. Or else you can try by yourself by following the steps.

Go To Custom Footer Option and Edit the respective Footer chosen in the Page. 

Thanks and Regards

hello again. we talked before it was holiday inthere. still i cannot solve my problem. now i wii describe you what i want. i want you change footer. thats all what i want. so i will see where u change it. becouse i cannot change where i should change. thank you

or if possible u connect my computer by teamviewer and do it.

Staff

Hi,

Sorry for the delayed reply, due to the Durga Puja Vacation. Please let me know when you are available for the teamviewer session. 

Thanks and Regards