About This Ticket

Out of date files

by boazraz / October 9, 2018, 3:43 pm

Hi there,

 

I get this error message 

 

Dismiss

Your theme (Veggie) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme.

 

best regards 

Staff

Hi,

We are updating the files and update the theme soon. This will not hamper anything in your site. If you still need to remove this errors, please share your wp-admin credntials our team will fix directly at your end. 

Thanks and Regards

That you for the very quick reply!

I have also another problem the demo instalation get stuck!

I apricate your fast reply and your help 

 

Thanks

Staff

Hi,

Please go for the Free Installation offer, to opt it please share the following details : 

1. wp-admin credentials

2. FTP/CPanel Details [ It may required  to set few variables ]

Thanks and Regards

You already have my admin details 

When you can do that ?

 

Hi

Can I get an answer?

 

Staff

Hi,

Got your credentials, our team will start working on it shortly. Will inform you once done.

Thanks  and Regards

Great I am waiting 

Thank you 

Staff

Hi,

Team need the Site URL too, http://mypapaya.net/ is not seems as the WordPress installation.

Thanks and Regards

http://mypapaya.net/ is NOT the url that the site will be on.

What is the problem? you have a WordPress installation, admin access and ftp access. I am starting to loss my patients. Please install or refund me ASAP there are plenty of other themes to choose from.

Thank you 

Staff

Our team is unable to access the wp-admin without having your website URL. Previous URL  http://culka.nobell.sk/wp-admin/ is not working with the given credentials. 

Can you please let us know to start the process.  

Thanks and Regards

I just creeated the user once more please try again.

Can you login now?

Staff

Hi,

We have started working on it and found some issues at your server while importing the data. To fix we found that the FTP credentials are not working. Please let me know the correct one.

we will wait for your response. 

Thanks and Regards

HI I created a new ftp account it is working on my end please check it 

Is it working for you ?

Staff

Yes, team is working on it. Will inform you soon.

Staff

Hi,

Our team just completed the Installation Process. Please chheck and confirm once here. We are waiting to hear you. 

Thanks and Regards

Looks fine 

Thank you very much !

 

Staff

That great... Please rate us 5Star in themeforest. It helps to serve you better in furture. 

Thanks and Regards